Privacy Policy
Last updated: April 19, 2026
Introduction
PINME TOYS (“PINME”, “we”, “us”, or “our”) values your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or interact with our online store.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information directly from you, automatically through our website, or from third-party service providers that help us operate our store.
Information You Provide
When you place an order, create an account, contact us, or subscribe to updates, we may collect information such as:
· Name
· Email address
· Shipping address
· Billing address
· Phone number, if provided
· Order details
· Payment-related information
· Customer service messages
· Any information you choose to submit through forms or emails
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
· IP address
· Browser type and device information
· Pages viewed
· Products viewed
· Referring website or traffic source
· Time spent on pages
· Site interactions, such as add-to-cart or checkout actions
· Approximate location based on IP address
This information may be collected through cookies, pixels, tags, log files, and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
· Process and fulfill orders
· Send order confirmations, shipping updates, and tracking information
· Provide customer support
· Respond to questions, requests, or claims
· Process returns, replacements, or refunds when eligible
· Improve our website, products, and customer experience
· Detect and prevent fraud, abuse, or unauthorized transactions
· Measure website performance and marketing effectiveness
· Deliver relevant advertising and retargeting
· Comply with legal, tax, and business record requirements
Payment Processing
Payments are processed securely through third-party payment providers.
We may work with providers such as:
· PayPal
· Credit card processors
· Apple Pay
· Shop Pay or other payment services available at checkout
We do not store full credit card numbers or full payment credentials on our own servers.
Payment information is handled by the applicable payment provider according to its own security and privacy practices.
Cookies & Tracking Technologies
We use cookies and similar technologies to support website functionality, analytics, advertising, and conversion tracking.
Cookies may help us:
· Keep the website working properly
· Remember certain preferences
· Understand how visitors use our website
· Measure marketing and advertising performance
· Show more relevant ads
· Support abandoned cart, retargeting, and conversion tracking
You may adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.
Advertising & Analytics Tools
We may use third-party advertising and analytics tools, including:
· Meta Pixel, including Facebook and Instagram
· TikTok Pixel
· Google Analytics or Google advertising tools
· Shopify analytics and related store tools
These tools may collect information such as:
· Pages viewed
· Products viewed
· Add-to-cart events
· Checkout events
· Purchases
· Device and browser identifiers
· Referral sources
· Conversion data
This information helps us understand website performance, improve our store, measure advertising results, and show more relevant ads.
Sharing of Information
We may share personal information with trusted third parties that help us operate our business, including:
· Payment processors
· Shipping and logistics providers
· E-commerce platform providers
· Analytics providers
· Advertising platforms
· Customer support tools
· Fraud prevention and security providers
· Service providers that help us run our website and business operations
We do not sell your personal information for money.
However, certain advertising and analytics activities may be considered “sharing” or “sale” under some privacy laws, including when personal information is used for cross-context behavioral advertising.
Where required by law, you may have the right to opt out of such sharing.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
· Fulfilling orders
· Providing customer support
· Processing returns, refunds, or replacements
· Maintaining business records
· Complying with legal, tax, and accounting obligations
· Preventing fraud or misuse
· Resolving disputes
When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business purposes.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
· Request access to the personal information we hold about you
· Request correction of inaccurate personal information
· Request deletion of your personal information, subject to certain exceptions
· Opt out of certain targeted advertising or sharing activities
· Withdraw consent where applicable
· Request information about how your personal information is used or shared
To make a privacy request, please contact us at:
We may need to verify your identity before responding to certain requests.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These rights may include:
· The right to know what personal information we collect, use, disclose, sell, or share
· The right to request deletion of personal information, subject to certain exceptions
· The right to request correction of inaccurate personal information
· The right to opt out of the sale or sharing of personal information
· The right to limit the use and disclosure of sensitive personal information, where applicable
· The right not to be discriminated against for exercising your privacy rights
We do not knowingly sell personal information for money.
Some advertising or analytics activities may be considered “sharing” under California privacy laws. Where required, you may request to opt out by contacting us at:
Sensitive Personal Information
We do not intentionally collect sensitive personal information unless it is necessary to complete a transaction, comply with legal obligations, or provide the services you request.
We do not use sensitive personal information for purposes outside those reasonably expected in connection with our store.
Email Marketing
If you subscribe to our email updates, we may use your email address to send you news, product updates, launch information, promotions, or community updates.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
Third-Party Links
Our website may contain links to third-party websites, social platforms, payment providers, or other services.
We are not responsible for the privacy practices, security, or content of third-party websites.
Please review the privacy policies of those third parties before providing personal information to them.
Data Security
We use reasonable technical, administrative, and organizational measures to help protect your personal information.
However, no website, system, or online transmission is completely secure. We cannot guarantee absolute security.
Children’s Privacy
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to review and delete the information where required.
Do Not Track Signals
Some browsers may send “Do Not Track” signals.
Because there is no uniform industry standard for responding to these signals, our website may not respond to “Do Not Track” browser settings.
Where legally required, we will honor applicable privacy choices and opt-out requests submitted through approved methods.
International Visitors
Our website is operated for customers in the United States.
If you access our website from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last updated” date.
Your continued use of our website after any changes means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: